We transform
to impact people's lives through
the power of design.
OUR TEAM
At Lakuna we face complexity with the power of innovation and design
We are a multidisciplinary team of professionals with expertise in human-centered design methodologies. With our experience, we have helped organizations in different industries and sectors to transform.
Our team grows through exciting challenges, generating a positive impact in people’s lives.
WHAT WE DO
At Lakuna, we offer organizational innovation services. We are consultants that excel in human-centered design methodologies, business transformation processes, and data leverage for strategic goals.
During our experience, we have been allies in the transformation of global companies with our expertise in emerging markets.
Today, organizations need to transform their unique value position in the market.
At Lakuna, we identify stakeholders’ needs, capabilities, and the organization’s context to connect the dots and make differential business choices.
Service and business design
We approach service and business design holistically to respond to complex challenges.
We frame the challenge and discover deep insights through ethnographic research and data analytics tools.
We define innovation territories and through co-creation and validation, we define a prioritized action roadmap that considers impact and feasibility.
Experience design
We design valuable and meaningful experiences in people's lives.
Our team not only maps people’s behavior and emotions but uses tools from disciplines such as behavioral science to create physical and digital experiences that solve real needs.
We believe that to achieve a sustainable market advantage, the future of organizations lies in Business of Experience.
Digital and cultural transformation
The fast pace of the market and digitalization have forced organizations to transform.
Our transformation projects begin and end with people. More than a technology change, we focus on a cultural shift.
We understand the business variables deeply and define the areas of opportunity for change in capabilities, behaviors, processes, leadership styles and technological tools. The transformation supports and enhances the company’s value position
Organizational redesign
New capabilities require organizations to translate them into business value.
At Lakuna, we define new governance models and processes that enable innovation. We help sustain change by developing leaders in transformational management, agile mindset, user focus, intrapreneurship and soft skills.
